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Privacy Policy

Urology Care Tasmania (UCT) is committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information necessary to provide urological healthcare services to our patients. The types of personal information we collect may include:

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  • Name, address, date of birth, and contact details

  • Medical history and treatment details

  • Medicare and private health insurance information

  • Payment details

  • Any other information relevant to your health and treatment

 

We collect this information through various means, including patient registration forms, phone conversations, emails, and during consultations.

Use of Personal Information

We use your personal information to: Provide you with medical treatment and care, Communicate with you about your healthcare and appointments, Manage our administrative and business operations, Comply with legal and regulatory requirements, Conduct research and quality assurance activities (with your consent).

Disclosure of Personal Information

We may disclose your personal information to:Other healthcare providers involved in your care, such as hospitals, specialists, and allied health professionals, Your health insurer, Medicare, and other government agencies as required, Third parties involved in the management of our practice, such as IT service providers and auditors, Legal representatives, if required by law. We will not disclose your personal information to any third party without your consent, unless required by law.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These steps include: Secure storage of physical records, Use of encrypted digital storage and communication, Regular staff training on privacy and data protection, Implementing access controls and authentication measures.

Access and Correction

You have the right to access your personal information held by us and to request corrections if you believe any information is inaccurate or out of date. To access or correct your personal information, please contact us using the details provided below.

Complaints and Feedback

If you have any concerns, feedback or complaints about how we handle your personal information, please contact us. We take privacy complaints seriously and will investigate and respond to any complaints in accordance with our complaints handling procedure.

Contact Us

For any questions, concerns, or requests regarding your personal information, please contact us at:

Urology Care Tasmania

Email: office@urologycaretasmania.au
Phone: 0468 939 118
Address: U3 / 13 Bayfield Street, Rosny Park 7018

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The updated policy will be posted on our website, and we encourage you to review it periodically. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Last updated: June 2024

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